INTRODUCTION: For an important industrial company in pharmaceutical area based near Neuchâtel, we are recruiting for a temporary contract of
12 months a
Specialist Scheduling and Cell Logistics 100% - English / French (other language a plus)(home office 2 days a week)
DESCRIPTION DE LA MISSION: - Manage scheduling and monitor patient treatment schedules for cellular immunotherapy products.
- Act as the primary point of contact for scheduling with various stakeholders.
- Create and maintain patient schedules in collaboration with treatment sites and logistics partners.
- Monitor collection, transportation, and manufacturing activities.
- Enter and maintain transactional data in the scheduling system.
- Document feedback from customers and partners.
- Lead meetings with clinical and commercial teams as assigned.
- Establish and maintain relationships with internal and external stakeholders.
PROFIL ATTENDU:
- Bachelor's degree or 3 years of relevant work experience.
- Experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain is preferred.
- French/English as a minimum, some other language is a plus
- Newly graduate with som experience in customer service/logistics, at ease with communicating in different languages and handling challenges and priorities
Référence : 2582015
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